Apple places a lot of restrictions on iTunes. You can only associate 10 devices with your iTunes account, including just five computers.
When the space is taken by the 10 devices, it means you will have to remove some of them in order to add a new one. Here are how to remove devices:
Remove a computer
It’s simple to remove a computer from your account – as long as you still have access to the computer in question. On the computer you want to remove:
1. Launch iTunes and click ‘Store’ in the menu.
2. Select ‘Deauthorise this computer’. You’ll need to enter your Apple ID and password.
If the computer died or you’ve given it away, your only option is to deauthorise all computers. When you go this route, you’ll have to re-authorise the computers you still use. You can only use this nuclear option once a year, so it’s better to deauthorise individual machines when you can. To do that, follow these steps:
1. Launch iTunes and click your name. Select ‘Account Info’ from the drop-down menu.
2. Sign in with your Apple ID and password.
3. Under Apple ID Summary, the last item tells you how many computers are authorised for this account. To the right of this, you’ll see the ‘Deauthorise All’ button.
4. Click the button and confirm that you want to do this. Now you can authorise up to five machines again.
Remove an iOS device
If you’ve enabled automatic downloads, used Family Sharing, or a few other features on an iPhone, iPad, or iPod Touch, you have to associate the device with your account first. If you reach the 10-device limit, you’ll need to remove some to add more.
1. Launch iTunes and click your name. Select ‘Account Info’ from the drop-down menu.
2. Sign in with your Apple ID and password.
3. Under iTunes in the Cloud, the first item is ‘Manage Devices’. Click the link next to this.
4. You’ll see a list of devices associated with your account. The ones you haven’t used recently will have a ‘Remove’ button that you can click. If you’ve used the device with this account within the past 30 days, the button won’t be clickable.
You might find a completely different list of devices if you check your iOS device’s iCloud settings. That’s because your iOS device is showing devices that are currently using your account, while the iTunes list shows devices that are authorised to access downloads, Family Sharing, and other features that require iTunes authentication.
When the space is taken by the 10 devices, it means you will have to remove some of them in order to add a new one. Here are how to remove devices:
Remove a computer
It’s simple to remove a computer from your account – as long as you still have access to the computer in question. On the computer you want to remove:
1. Launch iTunes and click ‘Store’ in the menu.
2. Select ‘Deauthorise this computer’. You’ll need to enter your Apple ID and password.
If the computer died or you’ve given it away, your only option is to deauthorise all computers. When you go this route, you’ll have to re-authorise the computers you still use. You can only use this nuclear option once a year, so it’s better to deauthorise individual machines when you can. To do that, follow these steps:
1. Launch iTunes and click your name. Select ‘Account Info’ from the drop-down menu.
2. Sign in with your Apple ID and password.
3. Under Apple ID Summary, the last item tells you how many computers are authorised for this account. To the right of this, you’ll see the ‘Deauthorise All’ button.
4. Click the button and confirm that you want to do this. Now you can authorise up to five machines again.
Remove an iOS device
If you’ve enabled automatic downloads, used Family Sharing, or a few other features on an iPhone, iPad, or iPod Touch, you have to associate the device with your account first. If you reach the 10-device limit, you’ll need to remove some to add more.
1. Launch iTunes and click your name. Select ‘Account Info’ from the drop-down menu.
2. Sign in with your Apple ID and password.
3. Under iTunes in the Cloud, the first item is ‘Manage Devices’. Click the link next to this.
4. You’ll see a list of devices associated with your account. The ones you haven’t used recently will have a ‘Remove’ button that you can click. If you’ve used the device with this account within the past 30 days, the button won’t be clickable.
You might find a completely different list of devices if you check your iOS device’s iCloud settings. That’s because your iOS device is showing devices that are currently using your account, while the iTunes list shows devices that are authorised to access downloads, Family Sharing, and other features that require iTunes authentication.
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